Who we are
NUMU Lab SARL operates this website as 88 rue Habib Bourguiba, La Soukra, Ariana 2036, Tunisia. NUMU Lab SARL, registered in Tunisia. We are the data controller for the personal information described in this policy.
If you have any question about this policy, or want to exercise a right described in it, write to us at info@numu-digital.com.
What this policy covers
This policy covers numu-digital.com. It does not cover third-party websites we link to, which have their own policies.
Information we collect
We collect only what you choose to give us, plus the small amount of technical information a browser sends automatically.
- Information you submit: when you use the contact form we receive your name, email address, company, country, an optional website, a description of your project, an approximate budget and your preferred contact method.
- Technical information: your IP address, browser type and version, device and operating system, the pages you view and the referring page, delivered by your browser as part of ordinary web traffic.
- Local storage: your language preference and your cookie choice are stored in your own browser under numu-locale and numu-cookie-consent. These never leave your device and are not transmitted to us.
How we use your information
- To reply to your enquiry and to prepare a proposal for the work you described.
- To operate the website — serving pages, remembering your language and cookie preference, and keeping the live chat working.
- To meet our legal and accounting obligations.
We do not sell your personal information, we do not share it for anyone else’s marketing, and we do not use it to build advertising audiences.
Who we share it with
We share personal information only with the service providers listed below, and only to the extent each needs it to serve you. Every one of them is named here with the exact host our pages contact.
- CDN Fonts — fonts.cdnfonts.com. Delivers the MGN Humble and Satoshi typefaces, which we license rather than self-host. Receives your IP address and browser user agent. Sets no analytics or advertising cookies.
- NUMU live chat — chat.numu-digital.com. Powers the live chat panel. Loaded only after you accept cookies, and stores a session identifier so the conversation persists while you browse.
We also disclose information where the law requires it, for example to a competent authority. We do not disclose it for any other reason.
How long we keep it
Enquiry information is kept for up to 24 months from your last contact, unless the enquiry leads to a commercial relationship, in which case it is kept for as long as the relationship lasts and for the period our accounting records require. If you ask us to delete it sooner, we do so unless we are required to keep it.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Tunisian law — Law No. 2004-63 on the protection of personal data, enforced by the INPDP — gives you these rights, and we extend them to any visitor regardless of where they are. Email info@numu-digital.com and we will respond within 30 days.
You can also clear the data we store in your browser at any time by clearing site data for this domain in your browser settings.
Security
The site is served over HTTPS, so form submissions travel encrypted. Access to the information we hold is limited to the people who need it in order to answer your enquiry.
Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes affecting existing enquiries will be notified by email.